LitonMD - Frequently Asked Questions

If you have any questions about LitonMD services, our list of Frequently Asked Questions should help you find the answer

LitonMD frequently asked questions, LitonMD FAQs
LitonMD is a telehealth platform that virtually connects providers and patients and provides quality care based on your choice. You can choose the type of service you need, share your medical history and prescriptions, and proceed with the virtual consultation in real-time.
Yes, all our providers are certified and licensed.
You only need a smart device, laptop, tablet, or smartphone and a good internet connection to connect with our providers.

Currently, LitonMD provides Virtual Concierge Care Subscription and Urgent Care. LitonMD has you covered from illnesses and allergies to pain, infections, minor injuries, and skin conditions.

You can fill in the questionnaire while creating your account and share your current or past medical history.
Yes, LitonMD is a HIPAA-compliant platform. All your documents, medical records, personal information, and conversation with the medical professionals will be absolutely safe and private.
Yes, both you and your provider will have access to all your health records from anywhere at any time.
Each state has specific requirements regarding the use of telemedicine services. So, our team follows the state regulation based on the state you are scheduling a telemedicine service from.
Depending on the severity of the health condition, the care provider may perform an audio or video consultation.
If you are experiencing an emergency or life-threatening condition, dial 911 or please visit the nearest emergency room.
No, we offer services only in the US.
Yes. LitonMD can treat anyone over the age of 2.
Once you sign up, you should be receiving a confirmation email. In case you don’t receive it, please inform us and one of your representatives will assist you.
No. Currently, we do not accept insurance. LitonMD is the right telehealth marketplace where you will find the best prices for virtual concierge care and urgent care.
LitonMD is affiliated with our digital pharmacy, LitonRx. If you select LitonRx, your provider will send the prescription to LitonRx pharmacy and the medications will be delivered right to your doorstep. You have the option of choosing another pharmacy of your choice to have your prescriptions sent to.
LitonMD is not an insurance product and there is no deductible. Hence, our coverage is customized towards the services you often use.

Yes. LitonMD can prescribe medications when needed but not in large quantities. The prescriptions will be sent electronically to the pharmacy of your choice and allow you to start treatment as soon as possible.


If you have any further questions, you can reach out to our customer care team and we will be happy to assist you.